Sunday, September 27, 2009

Monkey Mia & Dolphins



As promised, more memories from Australia. I thought I'd work backwards...for no other reason than I can remember what we did most recently the best. For the earlier stuff from the trip, I will revert to my journal.

For the last few days of our vacation we went to the most touristy stop on our itinerary, Monkey Mia. The Monkey Mia Dolphin Resort was established for and subsists almost entirely on the dolphins that come ashore for daily feedings from the national park rangers. They come ashore because, starting about forty years ago, fisherman and later tourists fed the dolphins. Once a very remote fishing and pearl harvesting area was suddenly inundated with people feeding the dolphins all throughout the day, touching them and swimming with them. The tourists fed them everything from fish to french fries to steak. Despite the obvious problems that come from feeding an animal food they don't normally eat and touching a wild animal, the continual feeding actually endangered the breeding of the dolphins. Generations of dolphins were not learning how to hunt for food themselves and the mothers were not feeding their young. The female dolphins feed there young through an opening on the underside of their bodies in their midsection. If the mothers were constantly going to the shallow water to get fed by beachgoers, the babies no longer had an opportunity to have enough space to get under their mothers to feed. Eventually the babies would starve or get eaten by one of the thousand of sharks in the neighborhood because the dolphins had also stopped hunting in pods or groups, thus disabling their inherent protective hunting technique. All of this was explained by the rangers leading the feedings.

To improve the situation and also allow tourism to continue, the National Parks rangers are now the only people allowed to feed the dolphins and are only allowed to feed them the equivalent of 1/4 of their daily intake. They also only feed female dolphins that come from a line of dolphins that had been inappropriately fed in the past. This translates to the feeding of about five female dolphins. The also only feed before noon with the first feeding starting at 7.30 am, but I think this has more to do with getting tourists to stay overnight in the exorbitantly expensive hotel on the beach's shores instead of them driving the 25 kilometers from the nearest small town where the prices are much lower.

I was incredibly excited about seeing the dolphins up close and in what I thought would be a natural environment. I also thought I would get the opportunity to snorkel or dive with them so I was disappointed, but could understand. We had the beachouse closest to the dolphin feeding area and it had a great front porch so I wasn't too disappointed because it was a great way to end the vacation. I couldn't help, but feel a bit silly, though, for spending so much money to see the animal kingdom's equivalent to welfare recipients or, excuse the turn of phrase, but dolphin white trash. I mean, think about it. One of the mothers we took so many pictures of had lost something like five of seven children from malnutrition and we watched as the current child had to squeak and prod the mother to deeper water so he could eat. Instead, she played it up for the cameras and raced up and down the beach for the tourists and could have for an hour had the lead ranger not insisted on speeding up the feeding so that the mother would leave the shallows.

The main difference I noticed in going to a tourist trap was the high amount of Asian tourist...mostly Japanese. On the national parks tour outside of Darwin and in Cairns, I had heard tour operators comment that the biggest impact the recession was having was the decrease in Asian and mainly Japanese tourists. In the next breath, though, they would shrug and say that at least they didn't have to put up with their aggressive and sometimes ignorant behavior. One guide put it that they seem to ignore their normally obedient and group oriented culture and morph into aggressive photographers with selective hearing. I thought the comment funny albeit a bit stereotypical...until I got to Monkey Mia. For instance, some members of all Asian tour groups would just go out into the water to take pictures of the dolphins and remain their even after repeatedly being asked by the rangers to leave the water. I was secretly proud of my husband who leaned forward, probably somewhat enabled by his Dutch cultural stereotype towards directness, and said something like, "Hey lady in the plaid hat with the video camera, that means you too."

I should explain that, for the feedings, all tourists have to leave the water to cut down on some of the activity and 'noise' in the water because for the dolphins' incredibly sensitive 'hearing', the extra people in water has the effect of making them more nervous. It also eliminates the possibility of touching the dolphins which had started to trigger the dolphins to bite in the past. Volunteers are then picked from the audience to feed.

One Japanese woman was picked from the audience to feed a dolphin. She cheerily came forward and fed the dolphin and then bent down and pet the dolphin like you would a dog even after strict instruction not to touch the animals. The immediate admonishments from the staff and the gasps from the crowd didn't seem to dampen her cheerfulness as she sloshed her way back through the shallows to the beach to be received by the rest of her tour group with pats on the back, vigorous head nods and wide smiles.

I tried to upload a video of one of the baby dolphins trying to catch his own fish, but it must have been too large of a file because it just wouldn't load. Instead, I am posting one close up picture of one of the female dolphins and another of the crowd gathered for a 7.30 am feed.

Thursday, September 24, 2009

Dutch lessons...again

I started taking Dutch lessons again last night. Before I go on, don't worry, I will write more about our trip to Australia this weekend, I just wanted to write this since I haven't written in awhile and, honestly, to relieve some guilt.

My friend, whom I met about two years ago on our previous attempt at Dutch classes, and I thought it was finally time to stop making excuses and start courses again. It could be our pending four year anniversary of living in the country and the ever mounting guilt at living in a country and not being fluent in the local language yet. That's not the guilt I mentioned before so hold on.

This time, we went for a Dutch for Expats class taught for English speakers. As the other members of our (coincidentally) all female class filed in, I felt like this class would be worth the slightly higher price tag. I was the first to arrive thanks to my husband doing me the big favor of driving me the ten kilometers across town and potentially giving up the last remaining parking spot on our always crowded street so that I didn't have to take public transport when my imminent jet lag kicked in.

The instructor greeted me in Dutch and, while surprised and having a bit of reversed culture shock after speaking only English for a month, I responded as best I could and took a seat. Just as I was thinking, "Okay, this is good. The teacher is speaking mainly Dutch. This is the best way to learn. I've been told that. I just need to be open to it"... the next student walked in and her eyes bulged and mouth dropped open in a nervous shock when greeted in Dutch, the typical expat reaction to Dutch and sported by me for my first two years here and still my default reaction if I don't consciously make an effort to relax my face and breath. As I watched and listened to the other members of the class excitedly chat to each other (they had all taken the previous class together) in English and recognized the English, Australian, and British accents of the women all roughly my age, I sighed in relief. This is going to be a fun class. My last class closer resembled the UN General Assembly and English was sporadic.

We eased into the course by introducing ourselves and explaining what we did on vacation. As I had just explained this the day before to my Dutch mother-in-law, I felt reasonably comfortable and was okay with being asked to go first. I was interrupted by the last student arriving to the class and asked to stop so I scanned the room to see expressions of mild shock and panic on the faces of my classmates. For the first time, I had actually impressed (actually intimidated) others with my Dutch! To their wowed comments, I impulsively spouted, "My mother-in-law only speaks Dutch with me"...somehow explaining that I must get a lot of practice.

Not only is that statement a bald faced lie, but I also failed to interject that not only do we only see her once every few months, but also that I had lived in The Netherlands for close to four years, much longer than most of them. Where did that outburst come from? And why did I feel the need to wrongly blame my mother-in-law to these strangers instead of admit that I am horrible with languages and more than a tad lazy? Thankfully, my friend didn't bust me on my lie, but she had all right to. Does anyone else have verbal diarrhea when meeting new people? I should have just blamed jet lag, but that would have be another lie.

Friday, September 18, 2009

Ningaloo and Margaret River

Hi All! It's been a few days...my apologies for that. We haven't really had much access to the internet lately.

Since I last wrote, we've been on a wild winery outing down in Margaret River in southeastern Australia. We went on a great, but a bit out there wine and beer tour and then followed it up by going off-roading the next day thanks to our navigational system. Our Tom Tom navigational equipment sent us down a road it swore was paved only to experience a bumpy mud road in our Mitsubishi Lancer rental that was flooded halfway through our 75 kilometer trip down it. We got to see some emus and kangaroos in the wild along with some great scenes of the countryside, but seeing wild kangaroos jump across the road is not exactly what you want to see as the sun drops over the road and you are in a rental car...as opposed to a rental SUV like the rest of the tourists had.

We then headed up north to Exmouth for a few days of diving. We've dove with probably a dozen sharks - white tip reef sharks and a nurse shark - along with more fish than I can mention here all the while hearing whales off in the distance on their annual migration. We finally saw a pod of dolphins up close (from a pier) yesterday on their nightly fishing of travallis. The travallis literally jump out of the water trying to get away from the five dolphins that were circling to round them up. And just the day before we saw a whale breech into the air off into the distance and do a back flop. That is as close as we've gotten so far, though. All and all, it has been a great time here. We head out tomorrow morning to hopefully swim with dolphins in the wild tomorrow at Monkey Mia before heading to Perth to fly home. It is going to be sad to leave this country!

Saturday, September 5, 2009

Abyss Miss



I chickened out of the night dive in the end. I managed to get over how creeped out I was by all of the fish circling the boat lights, but gave up when I saw the dive couple in front of us disappear below us after getting just a few meters away. They looked like they had just gotten sucked into a black abyss and I just wasn't ready for that. I know, it sounds really silly...I can happily go in the same ocean during the day...oh well. Having only done one dive yesterday, I was sufficiently bored and ready to dive today. I had planned for 3 dives, but ended up with two after the second was a one hour dive and I was feeling my back. Just one more night on the boat, I think, and a day left of diving. I am completely losing track of the days out here.

Here are some more pictures...a gray reef shark that was swimming in about 5 meters of water; two hump nosed parrot fish...I think that is the name...they sure were big and angry looking or so I hear from my husband whom actually saw them. The variety of color combinations and types of fish and coral out here never cease to fascinate me. Like with the parrot fish, I wonder how those parts got put together and survived thousands of years of evolution. And there are some things out here in various neon colors that probably existed in that color before the word neon was even coined and, on top of that, how do they keep from getting eaten when their bodies are a giant neon sign asking to be eaten?

Friday, September 4, 2009

Back at Cod Hole

So...the sea sickness tablets did the trick for me. I kept my dinner - a nice piece of pork with cracklin' on a bed of sweet potatoes and a bowl of fruit and chocolate ice cream topped with a kind of sugar brittle - but we did not make it out the Ospry Reef in the end. The water was just too rough...something like 30 knots or something, but that doesn't really mean much to me.

Unfortunately, there were more than a few casualties last night. Thankfully, none were in our room. One poor guy, an Italian fellow that just joined us yesterday afternoon ended up running for the outdoor deck around midnight, with is hands squeezed over his mouth and cheeks puffed only to slip on the wet deck where all of the diving equipment is kept, hit is knees and then slide across the floor. He was finally stopped when his forehead hit the railing door that was closed to keep people from going down the back steps and off the boat. Just about that time, his stomach made it's way finally north and his dinner went everywhere. I heard this story from a luck crew member that witness it firsthand and had the lucky job of clean up.

So we went back to Cod Hole and most are out on a Cod feeding dive. I dove just before lunch and had the great luck to see both a white tipped reef shark and a gray reef shark. We have two more dives today including a night dive so I am sitting this one out.

Thursday, September 3, 2009

On the boat



We are into day 4 of our 7 day liveaboard. It's been great so far. The boat was not full so I shared a 4 person bunk room with another woman for 3 days. The boat is now full, though, so it will be tighter quarters and a very busy diving area. I would have been fine getting off the boat and onto dry land complete with our own private room, but my husband is loving the boat and as many as 5 dives per day. Growing up near water and used to being out on a fishing boat with his dad, my husband is loving it here. Gratefully, the other guests, the staff and the food are great. The diving has been really nice. I have been keeping dives to 3 per day because my back just gets too tired otherwise.

We are now at Lizard Island and head out to Osprey Island tonight. We are crossing the open ocean tonight so a bumpy night is expected and I am already planning on my seasickness tablet after dinner tonight.

I am posting a picture from our Potato Cod feeding. We were joined by two massive potato cod whom obviously know of the feeding area that several dive operators use. The other picture is of a squid or cuddlefish that was about the size of my forearm. We've seen them before, but not this big.

Monday, August 31, 2009

Setting sail

In about 15 minutes we will be off for our liveaboard. I think we have everything...I am bit nervous about sleeping on a boat, but I am sure I can take seasickness pills if it's a problem. I also hope that they have internet available on-board. Everything here seems to be connected...so I hope to give updates on board. If not, you will hear from me in 7 days.

I found out on board our snorkeling trip that there is a shark feeding one night on the trip. My husband had been keeping that to himself so that I didn't freak out...I don't think I will be doing that, but I am sure he will take the camera along with him.

Sunday, August 30, 2009

Daintree rainforest

We are in the Daintree Rainforest outside of Cairns today. We head back in the early evening to Cairns to spend the night and leave tomorrow for our 7 day liveaboard for diving.

Yesterday we went out on a boat called the rum runner to do some snorkelling on the inner reef of the Great Barrier Reef. We were the only boat out snorkelling so the group of 45 of us had the whole area to ourselves. We didn't take the underwater case for the camera, but we wish we had. We saw some of the largest clams I've ever seen...about the size of a two year old.

Last night, we went for an early dinner so my husband could go out on a night walk through the rainforest. I just took it easy at our hotel. I am not that hot on having wild animals approach me when I cannot see them.

This morning, we went tree surfing. I have included the link to the website, but I haven't figured out yet how to upload a video. I will give it a try tonight when we are back in Cairns.

One of the crew for the tree surfing mentioned a great look-out point to try along Cape Tribulation. When the water is still, he had seen turtles, dolphins, and even the rare whale. We didn't have that kind of luck, but it was still amazing and beautiful. I managed to work up a sweat during the walk though, and will sign off now so I can go for a swim in our hotel pool before we take the 1.5 hour shuttle back to Cairns.

Thursday, August 27, 2009

G'day

Hi All,

My apologies for not getting up a blog sooner and my apologies in advance for this being on the short side. I have been writing almost everyday, though, in a little notebook I take everywhere with me and will get to posting those soon. So far we have been camping for two nights in Kakadu and Litchfield National parks and seen our share of wallabees and swam in three waterfall pools. We have also seen Aboriginal art and crocodiles in their natural environs. So stay tuned.

We are in Cairns today. The strangest thing happened today. Some guy walked off with my bag at the luggage carousel. When his suitcase was the only one left, it was obvious by how similar the bags looked, that he had made a mistake. Thank God for Quantas' policy of getting passenger's contact details. Unfortunately, the guy did not realise his mistake until getting to someone's house 2-3 hours away from the airport. I ended up getting my bad at 5 pm after an 10.30 am arrival. I was really worried that my diving gear would walk off, but all was intact. I am now going to put some obnoxious ribbon or tag on it.

Tomorrow we are off for two nights to the Daintree Rainforest to stay in a hotel at the Cape Tribulation beach. We plan to walk in the water and do some snorkelling on Day 2 after taking a tour through the rainforest on Day 1. We may also do a tree line adventure with a zip line from as much as 60 meters above the ground or we may just relax on the beach.

We've picked up a bit of a stomach bug that is working it's way out today so we are headed to get Chinese take away and eat it in our apartment style room while we wait do laundry.

Cairns is smaller than we expected, but very tropical looking...think Hawaii. It's a dramatic difference from Darwin...think a tropical Milwaukee, WI a bit like Crocodile Dundee. Well, more later...my time is running out at the internet cafe.

Friday, August 21, 2009

So many things

I am nearly packed. I am in the late night organizing phase right now where I try to sort my odds and ends into Ziploc bags. Am I the only one that does this? One bag for toiletries. Another for medicine. And a sandwich size bag for band-aids. Oh and there is the other small one with liquids for my carry on. We have a limit of 23 kilos for checked luggage and 7 kilos for a carry-on. I am not really worried about the carry-on except for the 20+ hours worth of reading material. I am already debating getting out my mother-of-all-luggage suitcase. I haven't used it since I moved all of my worldly possessions over here...just to give you an idea of how big it is.

We are taking most of our own diving equipment. A vest (bcd) and fins take up a lot of space. And there needs to be room free for souvenirs, of course. We'll see. I'd better get back to it.

UPDATE......
Yep, I had to go with the huge suitcase after all.

Tuesday, August 18, 2009

Trying new things

This past weekend was a filled with new favorite things.

We went to visit friends on Saturday night to celebrate the wife's birthday. Our present to her was a chocolate liquer, Mozart Gold. It tasted like chocolate milk with rum...it was fantastic! It was probably also one of the things that triggered the biggest gallbladder attack I've experienced in a year, but...I recommend it highly.

I also received the Earth sandals I ordered on-line with the promise of working just as well for my back as my grandma styled MBT's, but with much more up-to-date styling. I ordered the Exer fit and the Cabo styles. I was able to wear both all day without back pain of any kind. The only issue I had is with needing to break them in. They gave me the worst blisters on the tops of my feet! I am still taking them with me. I'd rather wear band-aids on my feet than have a sore back.





Sunday night we went to see friends for dinner. They made us one of their favorite meals from home, Chinese fondue. That's not what they call it, of course, but that is the easiest way for me to describe it. We had a pan of boiling water with a divider in the middle. It was kept on a hot plate to keep the water boiling. One side had water and spring onions in it. The other had a spicier combination. We could choose from two dipping sauces - either a garlic and oil or a peanut butter based sauce. Then we took turns boiling pieces of fresh lamb or beef or fish balls (shredded fish shaped into a ball...dirty minds) or shrimp or tofu or bok choy or noodles. It was SO good! They really went all out for us. We ended the night by trying out Guitar Hero and the Wii dancing game. We're hooked - me on Guitar Hero and my husband on the dancing game. I know, we are nerds. That might just be our next big purchase.

Three new other things I tripped over on-line - two music artists: David Berkeley and Anjulie - and an author: Paul Theroux. Maybe you've already heard of them, but, if not, give them a try. Enjoy!

Saturday, August 15, 2009

Happy Weekend

Happy weekend, everybody! I haven't been very active on my blog so I thought I'd post an update. Nothing earth shattering has happened, but, like most people I imagine, I have felt busy.

Last Tuesday, I finally earned my deep diving SCUBA certification in a pond just outside Amsterdam. It has been in the making since March. It's great to get that under my belt before Australia because I will need it for diving on the Great Barrier Reef. The most complicated bit is learning how to release a balloon while you are diving that will buoy on the surface as a sign to other boats that you are below and a sign to your diving boat where to come get you. The first try wasn't great since I seem to be mechanically inept, but the second try was near perfect. It was nice to also hang out with our dive club who tried their hardest to explain inflating the balloon in the least sexual way possible, but still managed to laugh like school girls and make dirty comments in Dutch. They are all really great guys from literally all walks of life and it is little wonder why my husbands loves diving with them as much as twice a week.

We bought a new entertainment center for the living room. It was on sale for 50% off and we found out when putting in the dvd player that it was just shallow enough to not allow us to close the cupboard doors so we now need to buy a new, smaller dvd player. The drawers are also about half a centimeter too shallow so that we cannot put our dvds in the drawers so the binding (and title) side is up so they all have to be stacked, taking up much more room in the drawers. So much for 50% off. I've posted a picture. We are going to add floating shelves at the end farthest from the tv so we have a place for framed photos that keeps our already dark and narrow house from looking even darker and narrower.




We also bought a deck umbrella with an adjustable neck. The umbrella part cranks open and the neck part is adjustable to adjust the shade given depending on where the sun is at in the sky. This was one of my husband's entries on our buying wish list. We bought it and then realized that we forget the second box with the base so he is back at the DIY store as I write this trying to find one. Apparently, the store also didn't know it was a two box set and no other customer has come back to complain. I doubt that, but am not surprised by the inventive customer service tactic. It's a national phenomenon.

We are pretty much ready for our trip to Australia starting next Friday. My husband just needs to get an international driver's license today so he can drive the car we've rented for our Perth/Margaret River part of the trip. We've also started taking vitamin B because a colleague of his said it wards of insects and mosquitoes. Since hearing Bill Bryson's account of the shear number of insects, particularly in the Outback, I'll try anything to help keep them away from me. The insects are known to crawl into people's ears, nose and mouth. I've also bought insect nets for my bed as well as for my head to use on the excursions to the national parks. Our travel agent assures us they aren't needed, but the travel accounts I've heard and seen on tv say differently. My husband opted out for the nets. I bet he will be sorry.

I also have not been that impressed with our travel agent in the end. If someone can explain to me the way they make money, I would really appreciate it because what seemed like a great deal for us has ended up feeling like we are getting totally shafted and over charged. It's difficult for me to prove because they will not show us how much they have actually paid hotels and tour operators. I can only see what we are being charged and what information I can find on-line. We've also continually had to chase them up to get different details adjusted to our itinerary like a change in hotel or telling a dive operator that we will bring our own dive equipment for the most part so we don't need to pay for the dive operator to provide it. I am a self-proclaimed control freak and travel planning lover, but it has been nice for someone else to plan our Australia trip especially since I am juggling getting back to work full-time after being off for a sick leave. I can look past the mistakes. I just wish the agent was more up front and, thus, more ethical, about the price structure. My husband gets mad when I even mention it now and insists is a learning point. I am sure Australia will be great despite the seed of doubt this has planted in back of my mind.

Monday, August 10, 2009

DIY

This weekend we did a little D.I.Y. and put up wallpaper in the stairway up to our top floor. And, when I say 'we', I mean the 'royal we', meaning that I had the idea, but before I could even get the first piece hung, I gave up. Not agreeing with my idea to take down the piece of wallpaper, sand the walls and then just paint it, my husband pregrudgingly took over wallpapering.

For the record, I would just like to state that whomever invented wallpaper is a masochist. And, secondly, wallpaper should be rated for the levels of experience required by the hanger. I dumbly bought a large patterned paper that required not only matching up each piece precisely, but straight walls and ceilings which 100+ year old Dutch houses do not have. I have included a picture so you can have a look.

After two rolls of wallpaper, it turned out really well, I must say. Needless to say, it will be the last wallpapering we do in this house.


Wednesday, August 5, 2009

Swearing to Learn

So...I am learning to swear...in Dutch.

I got picked on by a group of twelve year olds today on the tram. No, this was not a dream and I am not joking. I was jeered, poked, and not so casually pushed by a group of five twelve year olds today on my way home from work...at six o'clock surrounded by a tram full of other adults.

I boarded the tram at the central train station and sat a row behind an Indian woman about my age. She noticed a male friend on the platform and, as the doors to the tram were shutting, she yelled to him something like, "I will send you an e-mail" or "Check your e-mail".

Once the doors shut and the tram was moving, a high pitched playback of the woman's words began repeating over and over accompanied by laughter from behind me. The sound persisted and I don't know what got in to me, but I turned around and stared down each of the five sets of eyes I found behind me, the source of the screeching and laughing. I managed to hide my surprise at their age. I had expected them to be teenagers and rough looking. They were quite the opposite - short, probably twelve, and rather well dressed.

The screeching didn't stop. I felt someone start to tap, rather jab me with a finger, on the back of my shoulder. After two or three times, I turned around and stared down the cute, terrified boy and said in my angriest voice, "Stop it. Stop it now." I couldn't remember the basic phrase in Dutch or any other words for that matter at the moment. I was so enraged to be touched and to be so disrespected. Before I could get the words out, he was pleading that it wasn't him. So I flashed a narrowed looked at all of them before turning around again.

The next stop was approaching so they began to get up and were now pushing my shoulder with an entire hand. One boy, now standing next to me, pointed at my shoes and gave a thumbs up with a face completely devoid of a smile. I was, of course, wearing my grandma MBT shoes. I had never seen such skillful sarcasm in an adolescent nor in most adults. I had my ipod headphones on so I am guessing they thought I was trying not to hear them, but I heard every word. With a blatantly obvious rub by one of the boy's bags and arm across my shoulder and arm, they exited the tram.

I got off at the next stop and tried to brush the whole thing off on my short walk home. My first thought was, "I need to find out how to say 'I know your parents are worthless, but the least you could do is shut up and sit down while in public.'"

I went home and explained what happened to my husband and he basically concluded that, while I don't need to be afraid in these situations, I shouldn't say anything until I can stand my ground in Dutch. So...I am learning to swear...in Dutch. Instead of exchanging pleasantries in Dutch, now my husband and I exchange swear words so I can practice.

Monday, August 3, 2009

Etsy

I just wanted to share a website I tripped over on-line: Etsy (http://www.etsy.com/). The website is for the buying and selling of homemade and vintage products. One great thing is that it hosts artists from literally across the globe. Another feature is that you can search for artists local to you. Have a look...

Thursday, July 30, 2009

Microeconomics

Once in awhile people will ask me my views on the differences in the U.S. and Dutch economies. When they ask, I will tell them about today.

I have two credit cards - one American card tied to my U.S. bank account for U.S. purchases like presents for my family and big purchases. I also like it's reward points program. Due to the Patriot Act, it has to be tied to both an American bank account and address so I use my parents' home address. The other card is my Dutch credit card.

As coincidence would have it, my American card expires this month and I have yet to receive a new one so I called them today to follow-up. While on-hold, they inform you of the latest statistics on your card - outstanding current balance, due date, credit limit, etc. I had heard of how U.S. credit card companies were upping their technology, for better or worse, to improve both customer service and target their marketing so I was not surprised, but impressed. I was prompted to provide my security code which I, of course, had no memory of so I was forwarded to an agent that proceeded to ask me the zip codes of my previous addresses along with the addresses. I couldn't tell you my mobile phone number off the top of my head so there is no way I am able to remember my address from three or six years ago. The agent, not satisfied, goes into the second phase of questioning - the intricate details of the cars registered to my address. I explained that I don't have a car so I was asked to give not only the make of both of my parents' cars, but also the model and the year. When I got the year of my Dad's truck incorrect, she moved into information she called 'public record' meaning, "Lady, any idiot should know this about themselves and, by the way, you are so dumb you would lose your head if it wasn't screwed on tight." I finally got enough questions about my birthday and immediate kin right to get my password reset and, thus, enable a new card to get sent my way. All of this interrogation for them to send out a card they either forgot to send to me or was somehow lost so I can potentially spend enough money to pay them interest on. Oh, and additionally, my limit was sky high - in the tens of thousands range. What happened to the credit crisis? Needless to say, I was sufficiently creeped out and impressed by the amount of information at the fingertips of a customer service agent across the ocean.

Next, I called my Dutch credit card company - also the company I work for and the bank in which I keep my savings - to get a temporary limit increase on my credit card for our upcoming Australia vacation. Their security code is my mother's birthday, including year, and I always mess that up so I get sent to the second line questioning again and, this time, they are much more reasonable questions like my bank account number and address. My credit limit is 1,000 euros and is on an automatic monthly direct debit, a limit reserved for miscreants and toddlers in the U.S. I ask to get my credit limit raised for two months to 4,000 euros and not only do I have to provide my monthly net income (although they could see my savings balance in my bank account), but a reason as to why I want the increase. I refrained from the impulses to gush that I had just seen a Louis Vuitton bag that I just had to have or to tell her "none of your damn business" and explained that we were going on a one month vacation to Australia. She asked me a few more somewhat intrusive questions to fill in a credit increase form on my behalf and informed that the request would have to go to another department for approval and I would be informed my mail if my increase was granted. If not, an alternative limit would be suggested for which I will probably have to call again and repeat the entire process. Lovely.

In the U.S., at least while I was living there, I could increase my credit limit on-line or by phone, I think. And, with this particular credit card, I think my credit limit was increased without my knowledge seemingly in an attempt to find a limit I could not possibly pay off in a month and, thus, have to pay interest. I think they had the "if you give, they will spend" motto in the past. The Dutch system is dramatically different. The credit card companies seem to live by the "we know better than you how much you can afford to spend and we'll just make it a little lower just in case you are really stupid" motto. While I applaud the Dutch's more socially moral approach, it also seems to be missing a revenue opportunity. I don't promote the hunt the weak mentality prevalent in the U.S. in the past decade, but I get that companies that take the risk and provide a line of credit to consumers do so to make a profit.

It is also just another example of how the Dutch can, in one institution, be both incredibly technologically advanced and also archaic. The bank, for instance, does not provide customers with checkbooks and charges stupidly high fees to deposit checks into customer accounts choosing, instead, to pretend all is possible domestically and internationally via bank transfer. But, for a credit limit increase, they choose to go the less environmentally friendly and more costly route of informing you of a credit increase approval or rejection via snail mail when seemingly everyone has at least one e-mail account. Not to mention all of the freakishly impressive data mining they are missing out on. Weird.

In terms of credit, amongst other things, the U.S. and The Netherlands seem to me to be on opposite ends of the spectrum. There must be some happy medium.

Friday, July 24, 2009

Random Thought #1

I thought it might be fun to add a random thoughts sections...especially since I had a one today. Well, I tend to have a lot of random thoughts, but most aren't all that interesting to others. And I promise they will not all be what I call "get off my lawn" commentary.

As I was walking down my street today, I noticed a 20-something man walking a rather cute pit bull. What immediately got my hackles up (yes, hackles. You know, that almost physical bristling feeling as if you had big feathers on your shoulder blades that had just been ruffled...am I the only person like this?) was the guy letting the dog use the parked cars as some kind of virtual lawn. I must add that there is a lot of poop littering our local streets and sidewalks and, while the government has gone to the trouble of installing dog poop cans through out the city with an almost obscene cartoon of a dog squatting and defecating, the police do nothing to enforce the laws about picking up after dogs. Added to the fact that most homes are relatively small and very few have a yard, I find it maddeningly egregious that dog ownership here is so high.

To top it off, there was a public park (the queen's public gardens, no less) literally around the corner from where this man is walking his dog and it is conveniently supplied with both a dog poop trash can and free plastic bags.

Is this what the world is coming to? The neighborly spat about your dog shitting on my lawn has digressed into finding a load next to your car door in the morning and/or being the victim of a vaguely horrible smell that is either urine or the poop you have just run over or both. It may be a relief to the legions of passive aggressives out there - both dog owners and victims alike, but for the rest it feels like an unsolvable problem.

The solution, I think, is for the police to not only fine a dog owner caught in the act of not following up after their dog, but that dog ownership is revoked entirely. On top of it all, it is just not fair to the animal. Dude, get an iguana.

Veggie Out

I started volunteering today at a non-profit. I will be helping out on a new microlending project. I am really excited about it because it gives me an opportunity to learn about the field that I am hoping, someday, to study in an MBA program.

The other volunteers I met today are in the 18-25 age range and it was a big eye opener to me to experience just how much things have changed since I was their age. I should clarify. I am not surprised that things have moved on since I graduated, but in the form those changes have taken. Other than the constant e-mailing and researching being done without the aide of a single bound book, it was comical to me the literal gasps conveyed when I admitted that I neither owned a laptop nor had a memory stick on my person at the moment. This was followed by an empathetic look towards someone (me) they now saw as out-of-touch and pathetic. They were nice people (I will amend my reflect to term them kids) and all. This is just yet another circle in which I am not within. But they sure are fun to talk to!

Moving on...I am making some big lifestyle changes these days. I am trying not to think of it as a diet, but it sure looks and feels like one at least these first few days. The main reason is to address some digestion issues that have plagued me now for three months, but it would also be nice to get rid of the pooch/pouch I've picked up since getting married. My friend Danielle will regognise the regime immediately because she has been following it on and off for as long as I've known her. I probably just should have listened all those years ago. What can I say? I can be a bit stubborn.

I start off the day with warm water with lemon and then follow it with a fruit smoothie an hour later. The rest of the day consists of eating alkaline foods which are, basically, fruits, vegetables, seeds, and nuts. I can still have my daily cup of coffee or two and can eat seafood, chicken, and pork, but that's pretty much the complete list. As sad as this sounds, the biggest thing for me so far has been, besides bread, alcohol. I miss the glass of wine with dinner and, on top of that, we now have two cases of wine that my husband bought from our friend's parents last week while they were in Friesland. I may take one night off per week just for the wine ;)

I should also start taking a yoga or meditation class, but I am hesitant about starting at least for the time being. As one can imagine, with digestion already a problem and the introduction now of a lot of fruits and vegetables...let's just say I am afraid of embarrassing myself with unwanted noises.

Sunday, July 19, 2009

The boys are back in town

My husband and our friend are back from their sculpting holiday up north. (I just like referring to it as "up north" because, for me, it evokes images of northern Wisconsin and I get a laugh out of imagining some flannel clad men in the northern WI woods sculpting after, say, shooting a moose.)

I am really quite proud of what they've brought home. I call my husband's the Green Goblin because, at the right angle, it looks like the mask of the villian from the Spiderman movie. He didn't really appreciate that.























And here is the sculpture created by our friend as a wedding present for us. It is meant to symbolize us as individuals and as a couple. My husband is the pink stone and I am the black one. Fill in your own commentary as you will...



















Now we just need to figure out the proper way to display them both. This means that, next weekend, we will be off to the Amsterdam furniture mall to find a new piece of furniture to both replace our horrible bookcase and also nicely display at least one of the sculptures. Stay tuned for that adventure...
Side note: In the above picture you can see, if you look closely, my granny shoes (black) next to the couch.

And I am not lying

I am a big fan of the NPR radio program "This American Life" (http://www.thisamericanlife.org/). If you go to their website or subscribe to the podcast on iTunes, you can download the latest episode for free each week. This past week's show featured a comedian that I found so funny that I went to his blog to read more. His blog is called "And I am not lying" (http://www.andiamnotlying.com/). I don't get all of the humor, but most of it is really funny.